Ann Kagwiria Muthuyia

Banker With strong acumen in credit administration and risk mitigation. Delivering excellence in credit risk, administration and strategic project implementation — 12+ years of process automation and risk mitigation across leading Kenyan banks.

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Specialities: Credit Analysis · Risk Management · Project Implementation · Administration

About Me

Expert Credit Risk Analyst and administration professional with 12 years in the banking industry in both commercial and retail loans administration. A result driven banker with invaluable experience in lending and a strong acumen in credit risk analysis, risk mitigation and overall loan disbursement process.

I have also been involved in delivering key and robust projects in the bank including the core banking as well as the trade finance system onboarding as the subject matter expert Credit administration. Effectively handling complex assignments and managing team members.

Skills

Credit Analysis & Underwriting

Loan adjudication, covenants, SME and corporate credit structuring.

Risk Management & Controls

Risk assessment, early-warning indicators, NPL reduction strategies and compliance checks.

Project Implementation & Change

Requirements gathering, vendor onboarding, process re-engineering and automation training.

Administration Controls

Disbursement document checks, lending policy review, and credit operations governance.

Soft skills & Tools

Leadership · Stakeholder Management · Training · Analytical reporting · MS Excel · SPSS · Credit systems · Communication

Services

Credit Advisory

Policy review, covenant drafting, credit scoring and pricing recommendations.

Risk Assessment

Early-warning system design and NPL reduction plans.

Project Implementation

End-to-end implementation support — from requirements to user training and go-live support.

Training & Capacity Building

Credit & lending best practices training for branch staff and operations teams.

Experience

Subject Matter Expert — Trade Finance System Project Implementation

Co-operative Bank, Nairobi · Jan 2024 — Present

Lead requirements gathering, vendor selection and onboarding for trade finance systems. Documented as-is processes, drove product design decisions, and implemented solutions aligned to economics and risk appetite. Managed change, trained users and improved process efficiency.

Credit Risk Control Analyst

Co-operative Bank, Nairobi · Jan 2015 — Dec 2023

Delivered observations and recommendations to improve risk posture. Ensured compliance of disbursement documents, advised management on lending policy adjustments. Trained branch staff on best lending practices.

Electronic Banking Relationship Officer

Co-operative Bank, Nairobi · Aug 2013 — Jan 2015

Maintained and grew client relationships, promoted e-banking solutions and trained corporate & retail customers on online banking platforms.

Business Development Officer

I&M Bank, Nairobi · May 2011 — Aug 2013

Generated revenue through client acquisition, negotiated long-term agreements, and developed strategies to grow territories and upsell services.

Research Assistant / Data Entry

University of Nairobi & Ministry of Tourism · 2009 — 2013

Collected and edited survey data for the Tourism Satellite Account projects; used SPSS for analysis and reporting.

Intern — Senior Credit Officer

Family Debtors Microfinance · May 2009 — Aug 2009

Managed debtor accounts and negotiated repayment plans.

Education

Master of Arts — Economics & Policy Management
University of Nairobi · 2013 — 2016
Bachelor of Arts — Economics (2nd Class Upper)
Kenyatta University · 2007 — 2010
CPA Section 11
KCA · 2010 — 2011
Certificate — MS Office & Web Tech
Techlab Computer College · 2008

Referees

1. Robert Koech Cheruiyot
Head Credit Administration
National Bank of Kenya, Nairobi, Kenya.
Cell: 0722 423532
Email: cheruiyotkoech2@gmail.com

2. Stella Kanyeke
Head Credit Operations
NCBA Bank, Nairobi, Kenya.
Cell: 0726 605671
Email: stellakanyeke@gmail.com

3. Slyvia Momanyi
Head - Card Sales
I&M Bank, P.O Box 30238-00100, Nairobi.
Cell: +254-722997690
Email: smomanyi@gmail.com

Languages & Interests

English (C2) · Swahili (C2) · Meru (C1)

Hobbies: Learning new skills, basketball, mentoring young professionals, travelling and networking.

Contact

Email: annmuthuyia@gmail.com

Phone: +254 720 373676

Location: Nairobi, Kenya

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